Frequently asked questions

Birth, marriage and death certificates, diplomas and transcripts, police certificates, court documents, contracts, medical reports, bank statements, company documents and almost any other document.

Requirements differ by country and institution. Tell us where you will use the document and we will prepare it in the accepted format, including notarisation or legalization if needed.

Yes. For most certified translations a clear scan or photo is enough. Some authorities require the translation to be attached to the original or a certified copy, which we can also arrange.

The Gambia's parliament ratified the Apostille Convention in 2026. Contact us for the current situation – if apostilles are not yet available for your document, we complete the legalization route instead so it is still accepted abroad.

An apostille is a single certificate valid between Convention countries. Legalization is a chain of stamps from the issuing country's ministry and the destination country's embassy, used when one of the countries is not part of the Convention.

Often yes. Many countries require a certified translation of the document and sometimes of the apostille itself. We can deliver everything as one package.

It depends on the ministry and on the embassy involved. Some embassies process documents in a few days, others take several weeks. We give you a realistic timeline with your quote.

We work with embassies and consulates represented in Banjul and, through our network, with missions accredited to The Gambia from Dakar and other capitals.

Yes. Many of our clients are Gambians living in Europe and the United States. We handle the process in The Gambia and send the legalized documents to you by courier.

For signatures, affidavits and powers of attorney the signatory normally has to appear before the notary with valid ID. For certified true copies we need the original document.

Yes. We provide a translation so the notary and the signatory understand the content, and a certified translation for the receiving authority if needed.

Usually it must also be authenticated and legalized or apostilled. We tell you which steps your destination country requires and handle them for you.

As many as you need. Many clients request several sets when applying to more than one university or employer.

No. To certify a copy as true, the notary must see the original document.

Most embassies accept certified copies for supporting documents, but some require legalization of the certification. We check this with you before we start.

Yes. You can sign it before a notary where you live and we arrange the apostille or legalization and translation so it is valid in The Gambia, or we prepare it here for you to sign at an embassy.

Full names and ID details of you and the person you appoint, and a clear description of the powers granted, for example the property address or the bank account concerned.

Yes. A power of attorney can normally be revoked. We can prepare the revocation and notify the relevant parties.

Usually a copy of your ID, a signed authorisation letter and the details needed for the application, such as place and date of birth or the case number.

Yes. This service is designed especially for Gambians and foreigners living abroad.

It depends on the issuing office. We give you an estimated timeline with your quote and keep you informed at each step.

As early as possible, ideally a few days ahead. For conferences or rare languages please contact us at least two weeks before the event. We also handle urgent requests whenever we can.

Yes. We send interpreters to all regions, including Farafenni, Janjanbureh and Basse, and can also interpret remotely.

Yes. All our interpreters follow strict confidentiality and impartiality rules.